Terms & Conditions:
Important Information
The following terms and conditions apply to your use of this website and to booking a trip with us. Use of this website indicates your acceptance of these terms and conditions. The cabin and deck plans, sizes, and photographs are for illustration only; they may not be used to describe any included place and are subject to change. Due to safety, the Sun Deck on river cruises will be closed when traveling under low bridges. The cabins may have slightly different layouts, and sizes can vary.
The photos shown are intended to give you a sense of the destination and may not depict places you will see on your trip.
Travel insurance is a crucial aspect of trip planning and is strongly recommended. A suitable policy covers various situations, including but not limited to trip cancellation, trip interruption, and medical emergencies that may happen while you're away. Generally, if you buy coverage within 14 days of making the deposit, it will cover pre-existing conditions. Please click here for full details, as their terms are subject to change.
Occupancy: Trip price is based on twin occupancy and is listed per person (pp), unless otherwise stated, in U.S. Dollars.
Special Dietary Needs: Special dietary needs must be advised at least 30 days in advance and are not guaranteed, but we will make every effort to meet your request.
Itinerary Changes: Circumstances may require changes in the order of events or attractions visited from time to time. Your Tour/Cruise Manager will announce any changes. For Scenic Ultra-Luxury Cruises, all drinks on board, including those stocked in your mini bar, are included, except for a very small number of rare, fine and vintage wines, Champagnes and spirits—helicopter, Sub, gift shop and Spa treatments at additional cost.
Please note the itinerary is a guide and may be subject to changes for operational reasons. Please refer to our terms and conditions for further information.
Cancellation fees: Suppliers impose non-refundable fees from the time of your deposit. Cancellation charges increase for the final payment. Quality travel insurance is strongly recommended to protect you from unforeseen life events, such as illness, and to cover travel-related events, including medical emergencies, travel delays, interruptions, and other important coverages. For Antarctica and Arctic cruises, emergency evacuation coverage is required. We can provide coverage options upon request.
Airport Security: Travelers must have an airline-issued boarding pass before clearing security checkpoints. Airline personnel can issue boarding passes at the ticket counter or electronically via the nearby self-service kiosks. Beginning May 7, 2025, the TSA will require all travelers to have a “REAL ID” or passport to fly within the United States. For more information, contact your local office that issues Driver’s Licenses and IDs or visit https://www.tsa.gov/real-id.
Travelers may be required to remove their shoes for X-ray screening of their carry-on bags and are also subject to random searches at security checkpoints. The Transportation Security Administration (TSA) oversees all U.S. airport security screening procedures, and the most current list of restricted items is available on its website at http://www.tsa.gov.
In your carry-on, you are permitted to bring on the aircraft travel-size toiletries (three ounces or less) that all fit comfortably in ONE QUART-SIZE clear plastic zip-top bag. Liquids, gels, and aerosols exceeding 3 ounces purchased before clearing airport security checkpoints are not permitted and will be confiscated. Please pack these items in your checked luggage. Larger amounts of prescription liquid medications, baby formula, and diabetic glucose treatments must be declared at the checkpoint for additional screening. Beverages and other items purchased after clearing airport security checkpoints may be carried on board the aircraft.
Proof of Citizenship: PROOF OF CITIZENSHIP FOR TOURS TRAVELING anywhere outside the 50 States in the USA: Security between the U.S., Canada, Mexico, all Caribbean, and the rest of the world destinations has tightened; therefore, everyone is required to carry proof of citizenship. Each U.S. citizen must hold a valid passport at each border crossing or during cruise embarkation. It is strongly recommended that your passport be valid for at least 6 months after your return date. Citizens of other countries should check with their consulate to confirm the documents required to enter Canada, Mexico, and other countries. Starting in 2026, to visit Europe and Britain, you must complete an electronic entry permit before your journey. We suggest you do this before your final payment due date. Brazil, Australia, New Zealand, and other countries require visas in advance. For all countries, passengers are responsible for verifying the documents required to enter the countries you are visiting and transiting through. • U.S. citizens should be aware that countries can deny foreigners entry if they have been charged or convicted of a serious crime (including felonies and/or misdemeanor convictions of driving while intoxicated). For more information on entry requirements, review https://travel.state.gov/en.html or contact the consulate for the destination you are visiting.
• Children under 18 traveling with only one parent or someone who is not a parent or legal guardian should travel with a notarized letter of consent. For more details, please visit the U.S. Department of Homeland Security: https://www.dhs.gov/topics
• It is the traveler's responsibility to provide the correct documents, and failure to do so may result in denial of boarding or refusal of entry into the country. Tour & Travel Resources Inc. is not responsible for any monetary loss resulting from insufficient travel documentation.
Liability: Tour & Travel Resources cannot assume liability for loss or damage due to breakage, theft, hotel, or carrier handling. We cannot accept responsibility for any losses or damages to personal property or for injuries, illnesses, expenses, or damages incurred by any tour member.
Transportation Information: Please remain seated while the motorcoach is in motion to prevent injury. To protect all passengers, please be extremely careful when removing your carry-on bag or other stored items from the overhead rack. Your driver maintains the coach's temperature for all passengers' comfort. Since individual thermostats vary, you may want to bring a sweater while traveling.
Cellular Telephone Usage: We understand the need to stay in touch with family and friends back home. However, we request that you please refrain from using cellular telephones while on the coach. This will enable you and your traveling companions to fully enjoy the tour.
No Smoking or Alcohol: Many suppliers have a no-smoking policy on motorcoaches, including e-cigarettes. Additionally, Alcohol consumption is often not allowed on the motorcoach.
Incidental Charges: While staying at your lodging, you are responsible for costs you incur for phone calls, room service, cable TV movie charges, the in-room bar, laundry, and other special services. Settle these charges as soon as possible, either the night before or on the morning of departure, to ensure your tour’s departure is not delayed.
Emergency Contact: Contact your Cruise/Tour Manager for assistance with an emergency while on tour. They can contact our office if needed. If there is an emergency before departing for the tour, please call Tour & Travel Resources at 847-414-1475 or use the secondary number for Scenic & Emerald cruises at 630-435-8500. During regular business hours or after hours, please contact the emergency line at 630-816-1011 for Scenic & Emerald Cruises only.
Health and Walking Tours: Some sites may require significant walking, climbing stairs, or navigating inclines. Staying on the motorcoach and skipping the visit may not always be an option. Additionally, some destinations are located at higher elevations, which can cause altitude sickness and may exacerbate pre-existing conditions such as heart disease, lung problems, or respiratory issues. Therefore, travelers should be in reasonably good health. Tour managers and drivers cannot lift or assist travelers into vehicles and are not permitted to push wheelchairs. Tour & Travel Resources, Scenic and Emerald Cruises, the entire Scenic Group, and other divisions require that passengers who require assistance be accompanied by a traveling companion who can provide the necessary support.
Use of Oxygen: You must notify Mayflower Cruises & Tours if you plan to bring oxygen or other equipment for your personal medical use. Government regulations restrict both the quantity permitted and how it is transported to ensure it is handled safely on motorcoaches or trains. Oxygen cylinders must be designed, constructed, filled, closed, secured, and maintained so that, under normal conditions, there is no accidental release of gas. Transport cylinders upright and secure them to prevent movement and leakage. A cylinder that is dented, gouged, or pitted cannot be accepted. The total weight of accepted cylinders should not exceed 50 pounds. Valves must be sealed and protected against damage. You must handle and transport your oxygen cylinders while on tour, or travel with a companion who can do so. Airlines have far more stringent regulations regarding the use of oxygen on board aircraft. Contact the airline well in advance of your departure to understand their specific regulations.
Wheelchair/Scooter Information: If you will be bringing a wheelchair, scooter, walker, or any other mobility aid for use while on tour, you must notify Mayflower Cruises & Tours at least 90 days in advance and provide the dimensions of your equipment. If you are confined to a wheelchair, we will need to arrange a motorcoach with a motorized lift and space to accommodate the wheelchair in the passenger compartment. The Tour Manager and the Driver are not responsible for transporting or storing mobility aids, including their assembly or disassembly. A traveling companion will be required if you need assistance with any mobility aids you bring on tour. Requests for accessible rooms must be made before departure, but cannot be guaranteed.
Discounts listed on the website and in emails are subject to change and may not be available on all dates. The offer can be withdrawn at any time without notice and may include specific conditions and requirements to qualify. Free airfare is available only from the USA and from airports with major airline service, and is subject to availability. Ask whether an air credit is available in lieu of free airfare.
Links
For your convenience, this website may include links to other websites beyond the control of Tour & Travel Resources, Inc. We are not responsible for the content or quality of other websites, nor do we endorse websites to which a link has been provided.
Pricing Comparisons: Are based on prices at the time the website page was updated and on prices for standard deposits.
Tour & Travel Resources Inc and its staff are not insurance agents; therefore, for any options that are provided for questions, please refer to the policy terms or contact the insurance company directly.
Important Information continued
Complimentary Door-to-Door Airport Home Pickup Transportation: This service is available exclusively for Scenic cruises. Small Cruise Journeys is pleased to offer complimentary round-trip home-to-airport transportation in one of the following ways: 1) In the Chicago midwest region, transportation by a local provider; 2) provide an Uber credit that you can apply to your account in the total amount of $100 per person for Scenic cruises per person and is subject to change. The Uber credit may be used for round-trip transportation on your scheduled travel days and is intended for airports within 15-20 miles of your home. If the total fare exceeds the credit amount, the passenger is responsible for any additional cost. Small Cruise Journeys may choose the transportation method at its sole discretion and may use a combination of the listed options or switch to a new provider at any time. If a mixture of options is used (for example, an arranged ride to the airport and an Uber credit on the return, you would be provided with 50% of the listed Uber credit above.) We recommend making your reservation in the Uber app at least 7 days before your travel dates to lock in the price and allow extra time for unforeseen events, such as traffic or limited Uber driver availability. It is strongly recommended that you arrive at the airport at least 3 hours before your scheduled departure to allow for service disruptions. Plan extra time for early-morning or late-evening hours, as well as for locations with limited Uber service. We provide no warranty or guarantee for Uber or any transportation provider services, and we are not responsible for Uber's or other transportation providers’ actions, failures, service issues, or delays in pickup times. Uber or the transportation provider's terms and conditions apply. We do not refund unused services.
Packing Checklist: Many find it helpful to have a checklist while packing their suitcases. As you put these items into your checked luggage or carry-on bag, check them off the list.
E-Ticket Receipt
Identification (Valid Passport with at least six months’ validity for your return arrival home and a Driver’s License or other government-issued photo ID)
Medication(s) should be in the original prescription bottle
Prescriptions & Valuables: If you are taking prescription medication, bring an adequate supply along with copies of your prescriptions. A digestive remedy is suggested as a precaution. Always keep necessary medicine, jewelry, and travel documents in your handbag or carry-on luggage; never check these items. Refer to the AIRPORT SECURITY section for details on liquid medications. If you wear prescription glasses, we suggest bringing your backup pair. Many travelers keep a change of clothes and sleepwear in their carry-on bag in case a suitcase goes astray or is delayed.
Luggage Information: You may bring a standard-sized suitcase and a small carry-on bag. We will handle the standard-sized suitcase, and you will handle the carry-on. Attach the included Mayflower Cruises & Tours luggage tag to your bag before you leave home. We will see where your suitcase arrives and when. Your Tour Manager or bellman will arrange for your suitcase to be delivered to your room. On travel days, your tour manager will give you time to have your bag ready for the bellman's pickup.
Note: Some hotels may not offer baggage handling services in the post-pandemic era. If so, you will be responsible for carrying your luggage from the coach to your hotel room. The driver will load and unload your bags on the coach.
You may bring a carry-on bag on the motorcoach. Carry-on storage is minimal and much smaller than that found on airplanes. Wheeled bags will not fit inside the motorcoach. The overhead compartments suit coats, hats, small briefcase-size bags, or purses.
Pack prescription medications in your carry-on bag or carry them with you. We also suggest securely storing them in hotels.
Note: Many airlines charge a fee for the first checked bag and seat assignments. Rates vary for each airline. You pay this fee directly to the carrier at check-in.
Airlines have strict regulations on luggage weight. You may be charged an additional fee at the airport if your checked luggage exceeds their limit (often 50 pounds). Charges can vary by airline. In addition, most airlines require that your checked bag not exceed 62 linear inches (length + width + depth). Please check with your airline to verify their weight and size restrictions.
Airlines are also restricting carry-on size and permitted contents. For more details on what is permitted in your carry-on, please refer to the “AIRPORT SECURITY” section of these documents. A carry-on bag must fit under your seat or in the overhead bin and cannot exceed 45 linear inches (length + width + depth). Check with your airline to verify their weight and size restrictions for carry-on luggage. The airline may also require that a carry-on item be checked if the item cannot be safely stowed on a particular flight.
If your luggage is not checked through to your final destination, you will need to claim it at the connecting city and recheck it to your final destination. Some airlines, such as Southwest, do not have interline baggage agreements, so when connecting to or from these airlines, you will always need to claim and recheck your luggage. All checked and carry-on bags are subject to X-ray and a physical search by TSA (Transportation Security Administration) personnel for security reasons.
We do not recommend locking your bags to minimize potential damage. If you prefer to lock your checked luggage, we recommend purchasing a lock from a TSA-recognized manufacturer. Travel Sentry and Safe Skies Locks are two companies with TSA arrangements and provide screeners with tools to open and relock baggage. Always check your luggage through to your final destination with the airline. If you are traveling on two or more airlines to your final destination, show all your tickets to the first airline ticket agent, and they can process your request.
Airport Transfers: Transfers are included when you purchase your airfare through Scenic and arrive or depart on the same days your Scenic-purchased services begin and end. In some cases, transfers are also included on standard cruise start dates for guests arriving at the airport within select time windows. To secure this service, reservations must be made at least 60 days in advance — or at the time of your final payment if you book within that window. If you are delayed and miss the time window, you must get to the ship at your own expense.
Photos, Staff & Deck Plans: The cabin and deck plans, sizes, and photographs are indicative only and subject to variation. For safety reasons, the Sun Deck will be closed when traveling under low bridges. A cabin can have a variety of layouts. Staff counts are approximate and can vary from sailing to sailing depending on the ship, destination, and the number of passengers.
Rebates: Any rebate is based solely on the cruise fare and excludes taxes, port fees, prepaid gratuities, shore excursions, airfare, and any additional fees charged by the cruise line. Offer applies to new individual bookings on select cruise lines and does not apply to group rates or special unpublished fares from the cruise line. Availability and savings amounts may vary by sailing. . All bookings are subject to the terms and conditions of the individual cruise line and may be withdrawn at any time.
Read the following terms and conditions before using this website. Use of this website indicates your acceptance of these terms and conditions. Making a deposit for a trip signifies the traveler’s agreement to these terms and conditions, and you understand that deposits are often non-refundable at the time of booking.
Tour & Travel Resources Inc. (TTR) offers and makes all bookings, and TTR acts only as an agent for the suppliers.
This website is owned and operated by Tour & Travel Resources, Inc®. The contents of this website (logos, information, photos, images, sounds, and other materials) are copyrighted by Tour & Travel Resources, Inc. or other content providers.
Tour & Travel Resources, Inc. retains all rights to this website and its content. Non-personal use of the content, including but not limited to modification, publication, transmission, creation of derivative works from, incorporation into another website, or in any other way misrepresenting or exploiting any of the content, in whole or in part, is prohibited without first obtaining Tour & Travel Resources, Inc.’s written consent.
This website is designed to provide information about Tour & Travel Resources, Inc. products. The content of this website is not guaranteed to be complete, accurate, or available, and may be changed at any time without notice.
This website is provided “as is,” with no warranties whatsoever, express or implied, regarding the content of this website or of any links provided by this website. All warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose or use, and non-infringement of proprietary rights, are disclaimed to the fullest extent permitted by law.
By using this website, you agree to indemnify Tour & Travel Resources, Inc., its parents, subsidiaries, affiliates, officers, and employees, agreeing that they are harmless from any claims and expenses, including attorney’s fees, arising from your use.
Tour & Travel Resources, Inc. shall not be liable for any monetary amount, including direct, indirect, special, incidental, or consequential damages, resulting from the use of this website or links from this website, even if we are notified of the possibility of such damages.
The laws of the State of Illinois, USA, govern this agreement. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth below, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall continue in effect. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
Tour & Travel Resources, Inc. assumes no responsibility for and shall not be liable for any refund, personal injury, property damage or other loss, accident, delay, inconvenience or irregularity which may be caused by
(1) any defaults, wrongful or negligent acts or omissions of suppliers; (2) any defect or failure of any vehicle, craft, equipment or instrumentality owned, operated or otherwise provided by the suppliers; or
(3) any wrongful or negligent acts or omissions on the part of any other party not under the control of Tour & Travel Resources, Inc.. Traveler hereby releases Tour & Travel Resources, Inc. from all claims arising from any problem covered in this paragraph.
Tour & Travel Resources, Inc. and its employees have no special knowledge regarding the financial conditions of the suppliers, unsafe conditions, health or weather hazards, or climate extremes at locations to which the traveler may travel. Because each traveler’s risk tolerance is different, Tour & Travel Resources, Inc. and its employees cannot advise travelers on whether or not to travel to a particular place at a particular time. All the Travel will assist travelers in making informed decisions based on objective third-party sources of travel information.
Responsibility: The small Cruise Journeys website is owned by Tour & Travel Resources Inc (TTR) of Lincolnshire, IL & Naples, FL, and operates or books with tour operators and other suppliers for these cruise and tour programs, airfare, and hotels. In common with other companies, TTR acts only as an agent for suppliers in arranging room accommodations, transportation, sightseeing, admissions, and restaurants. TTR reserves the right, in its sole discretion, to make changes to the itinerary and is not responsible for expenses, loss of time, money, or other occurrences resulting from changes to tour scheduling made for Tour Members. TTR reserves the right to accept, decline, or retain any person as a tour member and is not responsible for any losses or damages to personal property or injuries, expenses, or damages incurred by any Tour Member. TTR and its suppliers reserve the right to withhold tour membership or to require any traveler to leave a tour at any time when TTR or its suppliers determine such action to be in the best interests of the traveler or the tour group. Generally, children must be at least 10 years of age and accompanied at all times by a guardian. Some suppliers may have different age requirements.